Privacy Policy

Last Updated: 08/30/24

This Privacy Policy describes how Mary & James (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers and website visitors.

Company Contact Information:
Email: info@maryjamescharleston.com

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Services after any updates constitutes acceptance of the revised policy.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from various sources. The type of information we collect depends on how you interact with us.

In addition to the uses described below, we may use your information to:

  • Provide and improve our Services
  • Communicate with you
  • Process transactions
  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect our rights and the rights of our customers

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you.

Information You Provide Directly

When you use our Services, you may provide:

Basic Contact Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

Order Information

  • Order details
  • Payment confirmation
  • Billing and shipping information

Account Information

  • Username
  • Password
  • Security questions

Shopping Activity

  • Items viewed
  • Items added to cart or wishlist

Customer Support Communications

  • Messages and other information you provide when contacting us

Certain features may require specific information. If you choose not to provide it, you may not be able to access those features.

Information Collected Automatically (Cookies & Tracking Technologies)

We automatically collect certain information about your device and interactions with our Services (“Usage Data”) using cookies, pixels, and similar technologies.

This may include:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the Site
  • Referring websites
  • Shopping and browsing behavior

You can control cookies through your browser settings; however, disabling cookies may affect certain features of the Site.

Information We Receive from Third Parties

We may receive information about you from third parties, including:

  • Service providers that support our website and operations (such as Shopify)
  • Payment processors that handle transactions and billing information
  • Marketing and advertising partners

These third parties may use cookies and other tracking technologies when you interact with our Site or emails. Any information obtained from third parties will be handled in accordance with this Privacy Policy.

We are not responsible for the privacy practices of third-party websites or services.

How We Use Your Personal Information

Providing Products and Services

We use your information to:

  • Process payments
  • Fulfill and ship orders
  • Manage returns and exchanges
  • Send order confirmations and updates
  • Provide customer service

Marketing and Advertising

We may use your information to:

  • Send promotional emails or marketing communications
  • Display relevant advertisements
  • Personalize your shopping experience

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails.

Security and Fraud Prevention

We use personal information to detect and prevent fraudulent or unauthorized activity. You are responsible for maintaining the confidentiality of your account credentials. If you believe your account has been compromised, please contact us immediately.

Communication and Customer Support

We use your information to respond to inquiries, provide support, and improve our Services.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Opt out of certain marketing communications

To exercise any applicable rights, please contact us at info@maryjamescharleston.com.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@maryjamescharleston.com

We strive to respond to all inquiries within 24 hours.